Only authorized service
centers and genuine spare parts
Sit back and relax.
We do all the work
Pay only for the plan and
you are completely covered
Our acceptance rate is 99.4%.
We don’t ask any questions at the
time of raising a service request
Only authorized service
centers and genuine
spare parts
There are no forms to be filled or invoices to be submitted
We will repair your device within
the promised timeline. If not,
you get a free replacement
We get your device picked,
repaired and dropped at
your doorstep
For large appliances, we send a professional technician home for repairs
“Repair or Replacement Guarantee. No Questions Asked Policy.
Hassle-Free Service.”
Having a defined turnaround time for each process, our machine learning algorithms allow us to auto-approve service requests and assign the right technician for the right job.
Things break down all the time, and we're there when and where you want us.
Device damaged? Just tell us and we will get into repair mode. We will not ask you questions like how, why, when or where your device was damaged.
There will be no doubts on you, the incident or the accident. We know that this is the time to act, not to interrogate! That's why our acceptance rate is highest in the industry, at 99.4%.
Your device is your lifeline and we understand that. Our Cx experts design processes to give you, what we call, 'Wow' service to make your life easy. We take care of your device as our own. Your device’s safety is our responsibility and commitment.
Anil Tyagi
Vaishali Kadam
Asmat Shaikh
Dr. Bhakti Tunkiwala
Bhavna Khanna
Neha Agrawal
Getanjali
Saif Pathan
Manoj Singh
Mohit Bajaj
Pankaj Kaushik
Onsitego is a leading provider of after-sales service in India, and is driven by its mission to consistently deliver 'Wow' experiences to customers. We provide hassle-free services for repair and maintenance of devices and appliances, thus improving the post-purchase ownership experience. Our customer obsession allows us to have the highest Net Promoter Score (NPS) globally in after-sales services.
Onsitego provides brand warranty and installation services, device protection and on-demand services. We cover all electronic products and our protection plans are widely available across electronics stores and online marketplaces. Read More
