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Customer Details

Why to choose HomeCare Plan?

One Partner for All Devices

Hassle-Free Experience

Freedom From Repair Charges

High-Quality Repairs

How it works?

Buy HomeCare Plan

Buy a plan tailored to your needs

Book Repair & Maintenance service

Get preventive maintenance services at your convenience

Doorstep Service

Enjoy doorstep services within 48 hours

Why Choose Onsitego?

Qualified Engineers

In house engineers with 10+ years of experience

High Quality Repairs

High quality spare parts

Service Expertise

Trusted by 80+ lakh customers

Customer Testimonials

Living Up to the Promise

Kishore B
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Appreciate the fact that you could help me repair the laptop during the lockdown. I n...Read more
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4.5
6000+ Reviews
4.4
800+ Reviews
4.7
1000+ Reviews

Tips & Common Solutions to Keep Your Devices Running

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How to troubleshoot common laptop screen problems
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5 reasons your air conditioner is not cooling
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Frequently Asked Questions

The term for this plan is 1 year from the date of purchase.
Yes, there is no restriction on the service taken at an appliance level. You can take 3 maintenance visits on 1 device or 3 separate devices. In addition, unlimited repair visits are included.
No, you can list the appliance when the service is needed. There is no need to pre-inform.
HomeCare plan covers Air conditioners, Water Purifiers, Mobile Phones, Laptops, Hobs & Chimneys, Refrigerators, Microwaves, Washing Machines and Geysers upto 10 years of age. Built-in devices and devices used in commercial setup are not included.
Yes, there is no restriction. However, Onsitego would not be responsible for the status of warranty post-service.
Plan will be auto-active from the next day after purchase.
All engineers who visit your premises for service are authorized by Onsitego. We ensure that they are trained and well-behaved.
Yes, the plan can be carried over to a new address as long as Onsitego HomeCare Plan is available in that city. However, breakdown support or installation/un-installation due to location change cannot be provided.
No, the plan is only applicable for 1 residence and the services cannot be taken at multiple locations unless there is any relocation to a city where Onsitego is providing HomeCare Plan.
This is a service-only plan and hence consumables or spare parts are not included. However, you can purchase them from Onsitego at competitive rates to the market.
Since the plan covers unlimited breakdown visits, Onsitego will take care of the repair requirement. However, any consumable or spare part will need to be paid for separately.
We can certainly refund the plan amount within 15 days of purchase, provided you have not already filed a service request or availed any service

HomeCare Coverage Details

Delhi NCRBengaluruMumbai
SERVICES

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