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Extended Warranty Features

Plan Benefits

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    is the average repair cost if your laptop malfunctions, accounting for ~30% of the device cost


    customers have trusted Onsitego for the protection of their devices & saved money on repairs


    customers are searching online to get their laptop repaired every month

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    Living Up to the Promise

    Maya Pandit


    " I am very happy with your professional, hassle-free and quick service. I raised a service request on your website to get my laptop repaired and your team took care of the rest. It was a smooth process and worth buying the plan. I will surely buy your plan again the next time I purchase any gadget. "
    Yogesh Bhatia


    " I was recommended the Onsitego service while I was purchasing the laptop. I wasn’t sure why, until I experienced it 3 years after buying the laptop. When my laptop started giving trouble, I informed Onsitego and they took care of it. They charged a nominal fee for the good service they offered. I shall surely consider their services for my electronics in the future. "
    Earl D'Souza


    " Professional, quick and awesome customer service provided by Onsitego. I am very happy and have decided that I will only get my electronics repaired from you. "
    Sanjiv Sharma


    " “Highly appreciate the team who coordinated for my case and helped me with a resolution within the promised time. Their services are hassle-free and plans are complete value for money.” "

    6,000+ Reviews

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    Frequently Asked Questions

    Onsitego Extended Warranty replicates the warranty provided by your manufacturer for a period of up to 2 years beyond what the manufacturer provides. The plan covers all malfunctions and manufacturing defects in the device or appliance. Extended Warranty is applicable for up to 2 additional years after the expiry of the manufacturer’s warranty, depending on the plan you buy. However, the sum of the manufacturer’s warranty and extended warranty should not exceed 5 years. You can buy Extended Warranty till up to 9 months after purchasing a device or appliance.
    A humbling majority of laptops break down on their own over 3-4 years. Some laptops are subjected to accidents and negligence by the owners. Data suggests that on an average about 15k is spent over a laptop within 4 years. Why not pay just a small fraction of it, and be happy.
    If you want your laptop to work beautifully for at least 2 years, you should ideally get damage protection along with a laptop extended warranty plan. No matter what the brand, some devices fail on their own. So investing in the right laptop protection plan can give your laptop a prolonged life. Portability makes laptops prone to physical damage even with a splash of water or tea, rendering them damaged, and making you inconvenienced. So we recommend you buy both.
    Our laptop warranty plan starts immediately after the manufacturers' warranty expires. For eg; If your laptop warranty or brand warranty expires on 20 May 2017, our warranty starts on 21 May 2017, such that your laptop is always covered. This is why it is important to purchase laptop protection plan in time. Damage Protection plans start right from the day you buy the plan.
    NOW! Do not delay it. Ideally an extended warranty should be purchased within 9 months of buying the laptop. Where-as a damage protection plan should be purchased on the same day as buying the laptop.
    Extended warranty for a 30,000 laptop costs only Rs. 1,999. A simple motherboard change will cost you more than Rs. 6,000 in the market. A smallish crack in the screen will render it useless and cost upwards of Rs. 5,000. It always makes financial sense to opt for protection plan
    Call us @ 1800220506 and share what's wrong with the laptop. We will raise a request, get the laptop picked up, repaired and delivered to you !
    No, raising a repair request during the Extended Warranty is completely free. All the costs are covered as part of the plan.
    We cover laptops which have been purchased only in India. We will cover such laptops if they go bust in any part of the world! A few features like pick and drop may not be available in such cases. You will need to get the laptop repaired, and we will reimburse you. Rest assured they are covered.
    To be sure if the hard drive has really malfunctioned, you can go to File explorer > click the Windows button on the bottom left > search for File explorer > right click on the drive you want to check > go to 'Properties' > In windows, go to 'Tools' > click the 'Check' option. If the hard drive is causing the problem, you will find it here.Read More
    When a laptop is overheated the device begins to slow down because the CPU slows down to escape heat. Some of the most common reasons for overheating include - dust blocking the exhaust ports, a clogged up fan or a degenerated thermal compound between the heat sink and the CPU or GPU (graphics processing unit). To avoid overheating of the device, use a cooling pad.Read More
    Check if the airplane mode on your laptop is switched off and if Wi-Fi is switched on. If that doesn't help, re-install the drivers of the network adapter. Right click on 'My Computer' or 'My PC' > Click 'Manage' > Click 'Device Manager' > Click 'Network Adapters' and under this menu look for your wireless adapter.
    If your laptop has been constantly freezing or hanging, insufficient RAM could also be a reason for it. It is necessary to have sufficient RAM to keep the system running smoothly. If you have too many heavy work files saved on your system or games installed on your laptop, this is enough to cause your laptop to hang more often. You could either upgrade to a laptop with higher configuration or save all heavy files on an external hard drive.Read More
    Onsitego’s Extended Warranty offers a comprehensive, hassle-free service plan which presents a one-stop solution for all post-purchase worries. In a nutshell, the services plan features: · An end to end support for all customer needs, including maintenance, software, and hardware troubleshooting, coordinating warranty requests, and carrying out complete repairs (including service costs and spare parts etc) of gadgets and appliances, which is not generally provided in a typical laptop phone insurance plan; · With a "No Questions Asked" policy as to how the device broke down, or insistence of producing the original Invoice; · Numerous other unique service features, such as free pick up and drop services, device tracking, etc. After buying this service plan, you can leave all your device worries to Onsitego - Once you report an issue, Onsitego’s reliable technology platform, and wide network of experts manage the entire customer experience, including all repairs at their end.


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