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extended warranty plan

Annual Maintenance Contract for your AC -
Enjoy Healthy, Cool air year after year

Available Plans
Plan Duration

The plan covers ACs bought on or after

The plan covers ACs bought on or after . For older ACs, check Basic AMC

The plan covers ACs bought on or after

The plan covers ACs bought on or after . For older ACs, check Basic AMC

Basic AMC Features

  • 2 preventive maintenance visits including 1 dry and 1 wet service
  • Complete breakdown support, with labour, service and transport charges covered
  • Free gas charging, if required
PLAN COVERAGE
1st YEAR
2nd YEAR
<- - - - - - - - - - - - - ->
11th YEAR
Manufacturer Warranty
Basic AMC is valid for one year

*The plan can be purchased for an AC that is up to 10 years old
Our Service Promise Guaranteed service visit in 48 hours for any request Service Visit in 48 Hours Only high quality spare parts used for repairs High Quality Repairs Trained technicians for high quality service and repairs Authorized Technicians

Compare Plans

Basic AMC
Advanced AMC
Comprehensive AMC
Coverage Period
1 year
1 year/2 year
1 year/2 year
Preventive Maintenance
Two per year
Two per year
Two per year
Breakdown Support
Gas Charging and Repairs
Spare Parts
To be paid, as needed
Included (except cooling and condensor coils)
Included
Age of Device at AMC start
AC less than 10 years old
AC less than 5 years old
AC less than 5 years old
Physical Damage
Free Transport

Living Up to the Promise: Customer Testimonials

Anil Tyagi

Anil TyagiWe bought a Carrier AC from Croma about a year and a half ago with an extended warranty for the next 2 years. When I asked for the service, I was directed to Onsitego. My experience with Onsitego has been absolutely fantastic. I have never come across any service company which is so dedicated into providing the right service on time and with efficiency. Very very happy with Onsitego. Read More

Vaishali Kadam

Vaishali KadamI had purchased a Samsung Galaxy S8 from Croma along with the Onsitego Spills & Drops Protection plan. Within a year, there was a screen damage and I contacted Onsitego. They picked my phone, repaired and returned it within 8 days. I'm happy with the Onsitego service and I highly recommend it to everyone. Read More

Asmat Shaikh

Asmat ShaikhI purchased the Onsitego Extended Warranty plan with my Voltas AC from Vijay Sales. When I started facing cooling issues with my AC, Onsitego sent a professional technician home to fix it and the problem was resolved in 2 days. I love the Onsitego service and I highly recommend their extended warranty plan. Read More

Dr. Bhakti Tunkiwala

Dr. Bhakti Tunkiwala I was travelling on a trekking trip to Ladkh. My phone was in my jacket. I soon realised that the side screen of my phone had cracked. Luckily I had purchased the Onsitego Spills & Drops Protection plan along with my Samsung phone. On returning from my trip, I contacted Onsitego. My device was picked up, repaired and returned to me in mint condition in just 2 days and I didn't even have to pay anything. It's good to buy the plan for your new purchase. I was very happy with the service. Read More

Bhavna Khanna

Bhavna KhannaI had purchased a Samsung J2 Pro with the Onsitego Spills & Drops Protection plan for my daughter. After a year, she accidentally dropped her phone and the body was damaged. Onsitego repaired and returned the phone in a proper condition and I didn't have to pay a single penny for repairs. If I had not to purchase the plan, I would have ended up spending nothing less than Rs 6,000 or even more. I'm very happy with the experience I had with Onsitego. Read More

Neha Agrawal

Neha AgrawalGood service..immediate action and very supportive team Read More

Getanjali

GetanjaliI am happy with your service. The engineer was on time and he had good knowledge. He repaired my refrigerator properly. Read More

Saif Pathan

Saif PathanService is very good as compared to other service providers Read More

Manoj Singh

Manoj SinghI am happy with your overall service. The engineer's conduct was good and most importantly, he had good knowledge about water purifiers. He repaired it properly. Thank you for your service. Read More

Mohit Bajaj

Mohit BajajHad a Good Experience with Onsitego, Prompt Service. Read More

Pankaj Kaushik

Pankaj KaushikOnsitego is a very good service provider. They give the best service every time and they also give full invoice amount refund if the product is under the onsitego plan and cannot be repaired. I will prefer to use Onsitego everytime I buy a new product. Read More

Cities Covered

Delhi NCR Bengaluru Mumbai Chennai Ahmedabad Chandigarh Hyderabad Jaipur Kolkata Lucknow Pune Surat

Frequently Asked Questions

When does the Onsitego Comprehensive AMC plan begin?
It is necessary for your air conditioner to be in a working condition for the Onsitego Comprehensive AMC plan to begin. After purchasing the plan, an authorised Onsitego engineer will visit your location to inspect your AC. In case of a non-working air conditioner, you will have to pay an additional cost to get it repaired. Once the AC is inspected, the plan will begin.
Why should I buy an Annual Maintenance Contract (AMC) for my AC?
An AMC gives you complete peace of mind from appliance breakdowns and helps you extend the life of the appliance. Regular maintenance minimizes the chances of your air conditioner breaking down and reduces repair expenses drastically. With regular services, you can also be sure of consistently getting cool, healthy air from your air conditioner.
Why should I buy Onsitego’s Comprehensive Annual Maintenance Contract (AMC) for my AC?
Onsitego guarantees high quality service with a trained technician who will come to your doorstep. With no paperwork required, we will send a technician to your location within 48 hours of a request from you. You get complete peace of mind with Onsitego’s Comprehensive AMC, which covers -
• 2 Scheduled Maintenance Services a year (1 wet and 1 dry service)
• Unlimited Breakdown Support, which covers labour and service charges
• Doorstep service, by a trained technician
• Free gas charging and repair of gas leakage
• Cost of spare parts, in case a part needs to be replaced
What is the difference between Basic AMC, Advanced AMC and Comprehensive AMC?
Onsitego provides three different types of AMC plans for AC to provide enough flexibility to our customers. Under the Basic plan, spare parts are not covered whereas under Advanced AMC all standard spare parts are covered except for cooling and condenser coil. Under Comprehensive AMC, Onsitego covers all the spare parts.
What is not covered in the AMC plans?
AMC plans do not cover the following parts:
• Cabinet of the outdoor unit
• Remote handset
• Painting of the unit at the top and bottom
• Sheet metal parts
• Rubber components
• Plastic parts
• Any styling decorative material and
• Front grill
• Stabilizer
***Spare parts are covered under Comprehensive AMC and Advanced AMC (except cooling and condenser coils), but not under Basic AMC.
When can I avail your service?
If your AC is out of manufacturer’s warranty and is not covered under any existing AMC, Onsitego AMC will start the same day you buy the plan and will be valid for 1 year / 2 years as per the plan purchased. However, if your AC is still in the manufacturer’s warranty period or has an ongoing AMC, you can avail the service a day after the expiry of the manufacturer’s warranty or AMC, subject to a successful site inspection to ensure that the appliance is fully functional.
If I change my mind and want to cancel the plan. Can I get a refund?
We can refund the plan amount within 15 days of purchase of the plan, provided you have not already filed a service request or availed any service included under the Onsitego AMC.
Are there any hidden costs for Comprehensive AMC?
No, there are no hidden costs. Once you buy the Onsitego Comprehensive AMC you need not pay anything for any service during the year of the contract.
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