When does the Onsitego Comprehensive AMC plan begin?
It is necessary for your air conditioner to be in a working condition for the Onsitego Comprehensive AMC plan to begin. After purchasing the plan, an authorised Onsitego engineer will visit your location to inspect your AC. In case of a non-working air conditioner, you will have to pay an additional cost to get it repaired. Once the AC is inspected, the plan will begin.
Why should I buy an Annual Maintenance Contract (AMC) for my AC?
An AMC gives you complete peace of mind from appliance breakdowns and helps you extend the life of the appliance. Regular maintenance minimizes the chances of your air conditioner breaking down and reduces repair expenses drastically. With regular services, you can also be sure of consistently getting cool, healthy air from your air conditioner.
Why should I buy Onsitego’s Comprehensive Annual Maintenance Contract (AMC) for my AC?
Onsitego guarantees high quality service with a trained technician who will come to your doorstep. With no paperwork required, we will send a technician to your location within 48 hours of a request from you. You get complete peace of mind with Onsitego’s Comprehensive AMC, which covers -
• 2 Scheduled Maintenance Services a year (1 wet and 1 dry service)
• Unlimited Breakdown Support, which covers labour and service charges
• Doorstep service, by a trained technician
• Free gas charging and repair of gas leakage
• Cost of spare parts, in case a part needs to be replaced
What is the difference between Basic AMC, Advanced AMC and Comprehensive AMC?
Onsitego provides three different types of AMC plans for AC to provide enough flexibility to our customers. Under the Basic plan, spare parts are not covered whereas under Advanced AMC all standard spare parts are covered except for cooling and condenser coil. Under Comprehensive AMC, Onsitego covers all the spare parts.
What is not covered in the AMC plans?
AMC plans do not cover the following parts:
• Cabinet of the outdoor unit
• Remote handset
• Painting of the unit at the top and bottom
• Sheet metal parts
• Rubber components
• Plastic parts
• Any styling decorative material and
• Front grill
***Spare parts are covered under Comprehensive AMC and Advanced AMC (except cooling and condenser coils), but not under Basic AMC.
When can I avail your service?
If your AC is out of manufacturer’s warranty and is not covered under any existing AMC, Onsitego AMC will start the same day you buy the plan and will be valid for 1 year / 2 years as per the plan purchased. However, if your AC is still in the manufacturer’s warranty period or has an ongoing AMC, you can avail the service a day after the expiry of the manufacturer’s warranty or AMC, subject to a successful site inspection to ensure that the appliance is fully functional.