Due to the Coronavirus pandemic, our services are temporarily affected in Ahmedabad, Mumbai, Pune, Surat and Hyderabad, resulting in a delay in our response to you. Please click 'Track Service Request' or write to us at help@onsite.co.in to check the status of your existing service request. You may also click 'Remote Diagnostics' for troubleshooting your device issues.

Annual Maintenance Contract for your AC -
Enjoy Healthy, Cool air year after year

Available Plans
Plan Duration

The plan covers ACs bought after

The plan covers ACs bought after . For older ACs, check Basic AMC

The plan covers ACs bought after

The plan covers ACs bought after . For older ACs, check Basic AMC

Basic AMC Features

  • 2 preventive maintenance visits including 1 dry and 1 wet service
  • Complete breakdown support, with labour, service and transport charges covered
  • Free gas charging, if required
PLAN COVERAGE
1st YEAR
2nd YEAR
<- - - - - - - - - - - - - ->
11th YEAR
Manufacturer Warranty
Basic AMC is valid for one year

*The plan can be purchased for an AC that is up to 10 years old
Our Service Promise Guaranteed service visit in 48 hours for any request Service Visit in 48 Hours Only high quality spare parts used for repairs High Quality Repairs Trained technicians for high quality service and repairs Authorized Technicians

Compare Plans

Basic AMC
Comprehensive AMC
Coverage Period
1 year
1 year/2 year
Preventive Maintenance
Two per year
Two per year
Breakdown Support
Gas Charging and Repairs
Spare Parts
To be paid, as needed
Included
Age of Device at AMC start
AC less than 10 years old
AC less than 5 years old
Physical Damage
Free Transport
How it Works:Onsitego AMC AdvantageAMC Plan tenure beginsWe proactively reach out to you to schedulepreventive maintenance. You may alsocall us at 1800 220 506 in case ofany breakdown or problem with your ACWe send a technician to your locationfor repair and maintenance service

Living Up to the Promise: Customer Testimonials

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Anil TyagiWe bought a Carrier AC from Croma about a year and a half ago with an extended warranty for the next 2 years. When I asked for the service, I was directed to Onsitego. My experience with Onsitego has been absolutely fantastic. I have never come across any service company which is so dedicated into providing the right service on time and with efficiency. Very very happy with Onsitego. Read More

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Vaishali KadamI had purchased a Samsung Galaxy S8 from Croma along with the Onsitego Spills & Drops Protection plan. Within a year, there was a screen damage and I contacted Onsitego. They picked my phone, repaired and returned it within 8 days. I'm happy with the Onsitego service and I highly recommend it to everyone. Read More

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Asmat ShaikhI purchased the Onsitego Extended Warranty plan with my Voltas AC from Vijay Sales. When I started facing cooling issues with my AC, Onsitego sent a professional technician home to fix it and the problem was resolved in 2 days. I love the Onsitego service and I highly recommend their extended warranty plan. Read More

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Dr. Bhakti Tunkiwala I was travelling on a trekking trip to Ladkh. My phone was in my jacket. I soon realised that the side screen of my phone had cracked. Luckily I had purchased the Onsitego Spills & Drops Protection plan along with my Samsung phone. On returning from my trip, I contacted Onsitego. My device was picked up, repaired and returned to me in mint condition in just 2 days and I didn't even have to pay anything. It's good to buy the plan for your new purchase. I was very happy with the service. Read More

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Bhavna KhannaI had purchased a Samsung J2 Pro with the Onsitego Spills & Drops Protection plan for my daughter. After a year, she accidentally dropped her phone and the body was damaged. Onsitego repaired and returned the phone in a proper condition and I didn't have to pay a single penny for repairs. If I had not to purchase the plan, I would have ended up spending nothing less than Rs 6,000 or even more. I'm very happy with the experience I had with Onsitego. Read More

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Neha AgrawalGood service..immediate action and very supportive team Read More

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GetanjaliI am happy with your service. The engineer was on time and he had good knowledge. He repaired my refrigerator properly. Read More

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Saif PathanService is very good as compared to other service providers Read More

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Manoj SinghI am happy with your overall service. The engineer's conduct was good and most importantly, he had good knowledge about water purifiers. He repaired it properly. Thank you for your service. Read More

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Mohit BajajHad a Good Experience with Onsitego, Prompt Service. Read More

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Pankaj KaushikOnsitego is a very good service provider. They give the best service every time and they also give full invoice amount refund if the product is under the onsitego plan and cannot be repaired. I will prefer to use Onsitego everytime I buy a new product. Read More

Frequently Asked Questions

Why should I buy an Annual Maintenance Contract (AMC) for my AC?

An AMC gives you complete peace of mind from appliance breakdowns and helps you extend the life of the appliance. Regular maintenance minimizes the chances of your air conditioner breaking down and reduces repair expenses drastically. With regular services, you can also be sure of consistently getting cool, healthy air from your air conditioner.

Why should I buy Onsitego’s Comprehensive Annual Maintenance Contract (AMC) for my AC?

Onsitego guarantees high quality service with a trained technician who will come to your doorstep. With no paperwork required, we will send a technician to your location within 48 hours of a request from you. You get complete peace of mind with Onsitego’s Comprehensive AMC, which covers -
• 2 Scheduled Maintenance Services a year (1 wet and 1 dry service)
• Unlimited Breakdown Support, which covers labour and service charges
• Doorstep service, by a trained technician
• Free gas charging and repair of gas leakage
• Cost of spare parts, in case a part needs to be replaced

What is the difference between Comprehensive AMC and Basic AMC?

Comprehensive AMC includes the cost of spare parts, in case they need to be replaced. This is unlike Basic AMC where you have to pay for the spare parts if they need to be replaced.

What is not covered in the AMC plans?

AMC plans do not cover the following parts:
• Cabinet of the outdoor unit
• Remote handset
• Painting of the unit at the top and bottom
• Sheet metal parts
• Rubber components
• Plastic parts
• Any styling decorative material and
• Front grill
• Stabilizer
***Spare parts are covered under Comprehensive AMC, but not under Basic AMC.

When can I avail your service?

If your AC is out of manufacturer’s warranty and is not covered under any existing AMC, Onsitego AMC will start the same day you buy the plan and will be valid for 1 year / 2 years as per the plan purchased. However, if your AC is still in the manufacturer’s warranty period or has an ongoing AMC, you can avail the service a day after the expiry of the manufacturer’s warranty or AMC, subject to a successful site inspection to ensure that the appliance is fully functional.

I have been using my AC for 3 years and it’s no more under brand warranty. Can I buy Comprehensive or Basic AMC?

Yes, you can buy the Onsitego Comprehensive AMC for an air conditioner of any brand that’s less than 5 years old, or Basic AMC for an air conditioner that’s less than 10 years old, subject to a mandatory site inspection to ensure that the appliance is fully functional.

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