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iphone protection plan

Smartest Protection For Your Mobile Phone

Available Plans
Plan Duration

The plan only covers mobile phone

Device Manufacturer Warranty should be 1 year or more

The plan only covers mobile phone

Extended Warranty Features

  • 'No Questions asked' repair policy
  • Free Pick & Drop, Completely Paperless processCovers Malfunctions & Breakdowns
  • Extends your manufacturer's warranty to make your Mobile Phone last longer
  • Covers Malfunctions & Breakdowns
PLAN COVERAGE
1st YEAR
2nd YEAR
3rd YEAR
Manufacturer Warranty
Upto 2 Years Extended Warranty
1118K

Mobile Phone plans
sold

Rs. 8k

Average savings
on repair

86%

Customers satisfied
with repairs

1199k

Average monthly
repair searches

Our Service Promise

?
No Questions Asked

Our acceptance rate is 99.4%.
We don’t ask any questions at the
time of raising a service request

High Quality Repairs

Only authorized service
centers and genuine
spare parts

Zero Paperwork

There are no forms to be filled or invoices to be submitted

Repair or Replacement
Guarantee

We will repair your device within
the promised timeline. If not,
you get a free replacement

Free Pick & Drop

We get your device picked,
repaired and dropped at
your doorstep

Untitled-1
At-Home Service

For large appliances, we send a professional technician home for repairs

Compare Plans

Extended Warranty
Screen Protection
Coverage Period
Starts on the next day of expiry of manufacturer warranty
1st year of device life
1st year of device life
Why buy this plan
With all defects and malfunctions covered, use your device for longer
Screen and display damage are common, and repairs can cost significant fraction of device price
Devices are prone to damage all the time and repairs can cost as much as the device price
Free pickup & drop services
Screen & display damage
When to purchase
Within 6 months of buying your device
Same day that you buy your device
Same day that you buy your device
Repair or replacement
Physical or liquid damage
Only screen and display
Whole device
No of Services Allowed
Unlimited upto Device Price
1
2
Copayment(Service fee)
NA
399 or 3% of device Price (whichever is higher)
599 or 5% of device price (whichever is higher)

How it Works:

Onsitego Advantage

Onsitego Advantage

Our WOW Service Philosophy

“Repair or Replacement Guarantee. No Questions Asked Policy.
Hassle-Free Service.”

On-time Service

Having a defined turnaround time for each process, our machine learning algorithms allow us to auto-approve service requests and assign the right technician for the right job.
Things break down all the time, and we're there when and where you want us.

Our WOW Service Philosophy
No Questions Asked  Policy

‘No Questions Asked’
Policy

Device damaged? Just tell us and we will get into repair mode. We will not ask you questions like how, why, when or where your device was damaged.
There will be no doubts on you, the incident or the accident. We know that this is the time to act, not to interrogate! That's why our acceptance rate is highest in the industry, at 99.4%.

What 'Wow' Looks Like
for Service

Your device is your lifeline and we understand that. Our Cx experts design processes to give you, what we call, 'Wow' service to make your life easy. We take care of your device as our own. Your device’s safety is our responsibility and commitment.

What 'Wow' Looks Like for Service<

Living Up to the Promise: Customer Testimonials

Anil Tyagi

Anil TyagiWe bought a Carrier AC from Croma about a year and a half ago with an extended warranty for the next 2 years. When I asked for the service, I was directed to Onsitego. My experience with Onsitego has been absolutely fantastic. I have never come across any service company which is so dedicated into providing the right service on time and with efficiency. Very very happy with Onsitego. Read More

Vaishali Kadam

Vaishali KadamI had purchased a Samsung Galaxy S8 from Croma along with the Onsitego Spills & Drops Protection plan. Within a year, there was a screen damage and I contacted Onsitego. They picked my phone, repaired and returned it within 8 days. I'm happy with the Onsitego service and I highly recommend it to everyone. Read More

Asmat Shaikh

Asmat ShaikhI purchased the Onsitego Extended Warranty plan with my Voltas AC from Vijay Sales. When I started facing cooling issues with my AC, Onsitego sent a professional technician home to fix it and the problem was resolved in 2 days. I love the Onsitego service and I highly recommend their extended warranty plan. Read More

Dr. Bhakti Tunkiwala

Dr. Bhakti Tunkiwala I was travelling on a trekking trip to Ladkh. My phone was in my jacket. I soon realised that the side screen of my phone had cracked. Luckily I had purchased the Onsitego Spills & Drops Protection plan along with my Samsung phone. On returning from my trip, I contacted Onsitego. My device was picked up, repaired and returned to me in mint condition in just 2 days and I didn't even have to pay anything. It's good to buy the plan for your new purchase. I was very happy with the service. Read More

Bhavna Khanna

Bhavna KhannaI had purchased a Samsung J2 Pro with the Onsitego Spills & Drops Protection plan for my daughter. After a year, she accidentally dropped her phone and the body was damaged. Onsitego repaired and returned the phone in a proper condition and I didn't have to pay a single penny for repairs. If I had not to purchase the plan, I would have ended up spending nothing less than Rs 6,000 or even more. I'm very happy with the experience I had with Onsitego. Read More

Neha Agrawal

Neha AgrawalGood service..immediate action and very supportive team Read More

Getanjali

GetanjaliI am happy with your service. The engineer was on time and he had good knowledge. He repaired my refrigerator properly. Read More

Saif Pathan

Saif PathanService is very good as compared to other service providers Read More

Manoj Singh

Manoj SinghI am happy with your overall service. The engineer's conduct was good and most importantly, he had good knowledge about water purifiers. He repaired it properly. Thank you for your service. Read More

Mohit Bajaj

Mohit BajajHad a Good Experience with Onsitego, Prompt Service. Read More

Pankaj Kaushik

Pankaj KaushikOnsitego is a very good service provider. They give the best service every time and they also give full invoice amount refund if the product is under the onsitego plan and cannot be repaired. I will prefer to use Onsitego everytime I buy a new product. Read More

Frequently Asked Questions

What is Onsitego Screen Protection Plan?
Onsitego Screen Protection plan protects your device's screen and display from any kind of physical or liquid damage. The plan can be bought only on the same day as the day of your device purchase. It is valid for 1 year, and starts from the date of purchase of the plan and is valid till 12 months, calculated from the date of purchase of the device as mentioned on the invoice.
What is Onsitego Extended Warranty?
Onsitego Extended Warranty replicates the warranty provided by your manufacturer for a period of up to 4 years beyond what the manufacturer provides. The plan covers all malfunctions and manufacturing defects in the device or appliance. Extended Warranty is applicablefor up to 4 additional years after the expiry of the manufacturer's warranty, depending on the plan you buy. However, the sum of the manufacturer's warranty and extended warranty should not exceed 5 years. You can buy Extended Warranty till up to 6 months after purchasing a device or appliance.
What is Onsitego Spills & Drops Protection Plan?
Onsitego Spills & Drops Protection plan protects your device from any kind of physical or liquid damage. The plan can be bought only on the same day as the day of your device purchase. It is valid for 1 year, and starts from the date of purchase of the plan and is valid till 12 months calculated from the date of purchase of the device as mentioned on the invoice.
I purchased Onsitego SDP plan. What if my device is now Not Repairable (NR) or Beyond Economic Repair (BER)?
In such a case, Onsitego will provide you a replacement device after charging depreciation amount as given below:
Age of the device at the time of filing service request Device Depreciation %
Up to 90 days 15% of Purchase Price
91 to 180 days 30% of Purchase Price
181 to 365 days 50% of Purchase Price
What if the device cannot be repaired?
If the device cannot be repaired due to unavailability of spare parts, Onsitego will provide you with a new or refurbished
I changed my mind and I want to cancel the plan. Can I get a refund?
While we will be sorry to see you cancel the plan, we can certainly refund the plan within 30 days, provided you have not already filed a Service Request.
Are there any additional charges applicable for Spills and Drops Protection plan during Claim?
Yes, There is a Copayment which needs to be paid at the time of raising Service Request. Copayment amount to be paid is Rs. 599 or 5% of device price (whichever is higher) which has to be paid at the time of availing the service.
Are there any additional charges applicable for Screen Protection plans during Claim?
Yes, There is a Copayment which needs to be paid at the time of raising Service Request. Copayment amount to be paid is Rs. 399 or 3% of device price(whichever is higher) which has to be paid at the time of availing the service.
Are there any additional charges applicable for Extended warranty plans during Claim?
No, Claim process is completely cashless for Extended Warranty with Onsitego
How do I raise a claim request?
Call us @ 1800220506 and share whats wrong with the smartphone. We will raise a request, get the phone picked up, repaired and delivered to you !

All About Mobile Phone Repair & Maintenance

Is a tempered glass enough to protect your mobile phone's screen from damage?

Did you know that a smartphone's screen covers nearly 35% of the device's cost? Almost all mobile phones come with a gorilla glass these days, which is a scratch-resistant display but that's not enough. Tempered glass over gorilla glass is like extra protection for your smartphone screen and can protect it from easily breaking or cracking. Read More

My phone's battery drains quickly. What should I do?

Battery problem is one of the most common problems people face with their smartphones. The simplest way to prolong your smartphones battery is to avoid charging your phone overnight, turning down the brightness, avoiding vibration mode, etc. Read More

My mobile keeps hanging and freezing. Is there a solution to this?

Smartphones usually slow down or starts freeing frequently when the internal storage is almost full. You can delete unwanted apps, move your photos and videos to the drop box or SD card and most importantly, avoid using live wallpapers. Also, close all the open apps that cause your phone to freeze. Read More

What should I do if my phone is water damaged?

Immediately switch off your phone, remove the battery, SIM, memory cards and leave it open for a few hours. In case of an iPhone where the device cannot be opened, simply switch off the device. The longer your phone is in contact with water, the greater the chances of damage. Read More

Is it right to blow dry a phone when it is wet?

Yes, as long as you blow dry it on the 'Cool' mode. But blow drying a phone wouldn't help absorbing the moisture from inside if the water has entered in the device. A better idea is to keep your phone in a sack of rice for a few days. It will thoroughly evaporate moisture from within. Read More

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