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Spills and Drops Protection Features

Plan Benefits

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    12K

    is the average repair cost if there is any physical or liquid damage to your tablet, accounting for ~60% of the device cost

    80L+

    customers have trusted Onsitego for the protection of their devices & saved money on repairs

    30K+

    customers are searching online to get their tablet repaired every month

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    Frequently Asked Questions

    Onsitego Spills & Drops Protection plan protects your device from any kind of physical or liquid damage. The plan can be bought only on the same day as the day of your device purchase. It is valid for 1 year, and starts from the date of purchase of the plan and is valid till 12 months calculated from the date of purchase of the device as mentioned on the invoice.
    Yes, There is a Copayment which needs to be paid at the time of raising Service Request. Copayment amount to be paid is Rs. 599 or 5% of device price (whichever is higher) which has to be paid at the time of availing the service.
    Damage Protection plan for a 25,000 tablet starts from only Rs. 2,999. While a tablet is the first device that can fall down easily from your hands. Or one could spill water as easily on it causing damage, and costing upwards of Rs. 7,000 in an instant. It always makes financial sense to opt for damage protection plan
    NOW! Do not delay it. Purchase damage protection on the same day of your device purchase. An extended warranty is more flexible, in that it can be purchased within 9 months of your device purchase. It costs a lot to delay these things, buy them now !
    A humbling majority of tablets break down on their own over 3-4 years. Most of the tablets are subjected to accidents and negligence by the owners. A simple screen crack will cost about 10k to be replaced. Data suggests that on an average about 14k is spent over a tablet within 4 years. Why not pay just a small fraction of it, and be happy !
    Our damage protection plan starts from Day 1, when you have made the payment for the plan. Our Warranty plans start on the day after the manufacturer's warranty expires. If the brand warranty expires on 20 May 2016, our warranty starts on 21 May 2016, such that your tablet is always covered.
    Call us @ 1800220506 and share what's wrong with the tablet. We will raise a request, get the tablet picked up, repaired and delivered to you !
    We cover tablets which have been purchased only in India. We will cover such tablets if they go bust in any part of the world! A few features like pick and drop may not be available in such cases. You will need to get the tablets repaired, and we will reimburse you. Rest assured they are covered.
    While we will be sorry to see you cancel the plan, we can certainly refund the plan within 30 days, provided you have not already filed a Service Request.
    In such a case, Onsitego will provide you a replacement device after charging depreciation amount as given below:
    Age of the device at the time of filing service request Device Depreciation %
    Up to 90 days 15% of Purchase Price
    91 to 180 days 30% of Purchase Price
    181 to 365 days 50% of Purchase Price
    If the screen has totally cracked, fixing it can be really expensive. But if your tablet is already covered under the Onsitego Spills & Drops Protection Plan, you can get the device fixed free of cost. If not, you will need to visit the brand's service center for repair. We do not recommend getting it fixed from a local technician. The advantage of sticking with your device manufacturer is that the part used will be genuine.Read More
    You will need to clean your device by deleting unwanted apps or adding a microSD card to the device to increase the amount of storage. Clean out your music and videos saved on your tablet as well. Instead use Dropbox to store all your files
    Once charged, your tablet can work for a good 5 - 6 hours at a stretch. But if you leave the apps open, the battery can drain quickly. To save battery, ensure that the backlight is dim, as it consumes maximum power. Also keep your tablet's battery saver mode on, so that the settings change every time the battery drops.
    We understand that if the touchscreen is not responsive, there is nothing you can do on the tablet. Getting this issue fixed can be expensive but there are a couple of things you could try before visiting the service center for repairs. Touchscreens are sensitive to any dust or dirt, so clean the screen before troubleshooting the problem.
    If the device cannot be repaired due to unavailability of spare parts, Onsitego will provide you with a new or refurbished
    Onsitego’s Extended Warranty offers a comprehensive, hassle-free service plan which presents a one-stop solution for all post-purchase worries. In a nutshell, the services plan features: · An end to end support for all customer needs, including maintenance, software, and hardware troubleshooting, coordinating warranty requests, and carrying out complete repairs (including service costs and spare parts etc) of gadgets and appliances, which is not generally provided in a typical tablet insurance plan; · With a "No Questions Asked" policy as to how the device broke down, or insistence of producing the original Invoice; · Numerous other unique service features, such as free pick up and drop services, device tracking, etc. After buying this service plan, you can leave all your device worries to Onsitego - Once you report an issue, Onsitego’s reliable technology platform, and wide network of experts manage the entire customer experience, including all repairs at their end.
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