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Customer Testimonials

Living Up to the Promise

Harshal Amre
Booked your service on the website and the experience was good. Engineer was on time ...Read more
6000+ Reviews
800+ Reviews
1000+ Reviews

Handpicked Blogs on Water Purifier

 5 Most Common Water Purifier Problems and Solutions
5 Most Common Water Purifier Problems and Solutions
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InstaRepair Coverage Details

Delhi NCRBengaluruMumbaiHyderabad

Frequently Asked Questions

You can book the service on our website, enter your personal and device details, the issue you are facing with the device, a suitable date and time slot for the engineer visit and make the payment online. Once this is done, we will schedule an engineer to visit your place for repairs, as per your convenience.
We offer repair, maintenance service, installation and uninstallation services for water purifiers.
Yes, the service can be availed for any residential water purifier, irrespective of the age, brand and model
The servicing includes cleaning of filters, outer body and water tank of the water purifier.
While we will be happy to provide you with repair and maintenance service, you will have to pay separately for the spare parts that require replacement.
Consumables are not covered in the service. You can buy filters and RO Membrane from us by paying an additional amount. Also, you can buy Onsitego’s Annual Maintenance Contract for water purifiers which covers replacement of consumables, two maintenance services and unlimited breakdown support for a period of 12 months.
You only need to pay once at the time of booking the service on the Onsitego website. You do not have to pay the engineer any fee, as the plan amount includes service charges. However, the cost of spare parts is not covered in the repair service. You need to pay separately, in case a part needs to be repaired or replaced.
We only work with trained engineers who are experts at their job but in case you are unhappy with the repair, we will schedule another engineer to service your water purifier, at no extra cost.
We offer RO and UV water purifier services for all the leading water purifier brands in India, including Kent RO, Aquaguard (Eureka Forbes), Aquafresh, AO Smith, Bajaj, Blue Star, Livpure, Voltas, and Alfaa.
If you have purchased a new RO water purifier from any of the brands such as Kent RO, Aquaguard, Livepure, AO Smith, Blue Star, or others, you can reach out to the company for service while your water purifier is under brand warranty. After the standard brand warranty expires, you can buy RO water purifier service from Onsitego.
Urban Company and other such companies are like a marketplace and use freelancers, which means that their experience may or may not be up to the mark and the service experience may change from time to time. In comparison, Onsitego uses in-house service engineers with 10+ years of experience and Onsitego has serviced more than 2.3 lakh RO water purifiers, which means that you can rest assured of high-quality repairs, excellent service, and quick turnaround times.
Onsitego has been a trusted name in the after-sales service segment for years, thanks to quick, high-quality, and reliable services. Onsitego uses highly qualified, in-house service engineers who have 10+ years of experience. The company also uses high-quality, genuine spare parts. For RO water purifier service, Onsitego uses its REPURE Kit that has DuPont's FilmTech RO membrane which is delivered directly by Onsitego to the customer's home while the local service providers may give fake filters for brands like Kent RO & Aquaguard.
Onsitego provides RO filters that are compatible with all the major RO water purifier brands in India, including AO Smith, Aquaguard (Eureka Forbes), Aquafresh, Bajaj, Blue Star, Kent RO, Livpure, Voltas, and Alfaa. Onsitego's REPURE Kit uses DuPont's world-famous FilmTec RO membrane that removes impurities from water and makes it extremely safe for drinking. DuPont's FilmTec RO membrane may also be used by various water purifier firms around the world.

Other Recommended Services

Common Solutions for Water Purifier Problems & Issues

Water purifiers have become a necessity in every home, as they filter out harmful contaminants from the water and ensure pure and healthy drinking water. To keep your water purifier in the best possible condition, a water purifier service is equally important. Some of the most commonly faced issues with water purifiers include

Unusual Water Taste Or Smell
  • This happens when a biofilm (a number of organic and inorganic material collected on the surface) is accumulated in one or more of the filtration stages and when the levels of contaminants in the water rise....Read more

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