Why to choose HomeCare Plan?
One Partner for All Devices
Hassle-Free Experience
Freedom From Repair Charges
High-Quality Repairs
How it works?
Buy HomeCare Plan
Buy a plan tailored to your needs
Book Repair & Maintenance service
Get preventive maintenance services at your convenience
Doorstep Service
Enjoy doorstep services within 48 hours
Why Choose Onsitego?
Qualified Engineers
In house engineers with 10+ years of experience
High Quality Repairs
High quality spare parts
Service Expertise
Trusted by 80+ lakh customers
Read Customer Reviews
Living Up to the Promise
Here's what our customers say about us.
Onsitego
Kishore B
" Appreciate the fact that you could help me repair the laptop during the lockdown. I needed it back in working condition as soon as possible. Thank you for understanding my concern and bringing my laptop back to life. It is working perfectly fine now "
Onsitego
Neeraj Jain
" My experience with Onsitego has been fabulous. They provided quality service on time and shared updates with me via SMS and email. The engineer was trained and highly professional too. He serviced my water-purifiers very well. "
Onsitego
H C Arora
" Onsitego has been servicing my home appliances for the last few years and I am very pleased with the way they operate. The entire process is smooth, systematic and punctual! I recently got my AC repaired in the AMC plan period and it was a good experience as always. My AC was making some strange noise earlier, which has now been resolved. Spending on the AMC plan was worth it! "
Tips & Common Solutions to Keep Your Devices Running
Frequently Asked Questions
What is the term of the HomeCare Plan?
The term for this plan is 1 year from the date of purchase.
Can I take more than 1 service on the same appliance?
Yes, there is no restriction on the service taken at an appliance level. You can take 3 maintenance visits on 1 device or 3 separate devices. In addition, unlimited repair visits are included.
Do I need to list the appliance at the time of purchase?
No, you can list the appliance when the service is needed. There is no need to pre-inform.
Are there any restrictions on which devices are included?
HomeCare plan covers Air conditioners, Water Purifiers, Mobile Phones, Laptops, Hobs & Chimneys, Refrigerators, Microwaves, Washing Machines, Geysers and TVs upto 10 years of age. Built-in devices and devices used in commercial setup are not included.
Can I take service on appliances in a warranty?
Yes, there is no restriction. However, Onsitego would not be responsible for the status of warranty post-service.
When would the plan start?
Plan will be auto-active from the next day after purchase.
How do you ensure the quality of service is delivered?
All engineers who visit your premises for service are authorized by Onsitego. We ensure that they are trained and well-behaved.
Can the plan continue if I change my address?
Yes, the plan can be carried over to a new address as long as Onsitego HomeCare Plan is available in that city. However, breakdown support or installation/un-installation due to location change cannot be provided.
Can I use one plan at multiple addresses?
No, the plan is only applicable for 1 residence and the services cannot be taken at multiple locations unless there is any relocation to a city where Onsitego is providing HomeCare Plan.
Are any consumables like filters covered in the plan? What if consumables or spares are needed?
This is a service-only plan and hence consumables or spare parts are not included. However, you can purchase them from Onsitego at competitive rates to the market.
What happens if a breakdown is detected during a maintenance visit?
Since the plan covers unlimited breakdown visits, Onsitego will take care of the repair requirement. However, any consumable or spare part will need to be paid for separately.
I changed my mind and I want to cancel the plan. Can I get a refund?
We can certainly refund the plan amount within 15 days of purchase, provided you have not already filed a service request or availed any service
HomeCare Coverage Details
Delhi NCRMumbai
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