Enterprise Device Care Solutions

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Trusted by Leading Enterprises

50+

Enterprise Partners

600+

Enterprise Customers

140K

Devices Protected

₹980 Cr

Value Under Protection

Why Choose Onsitego Enterprise?

Comprehensive Coverage

Warranty and damage protection for both new and old devices with coverage against theft, physical and liquid damage

Authorized Service Centers

550+ brand authorized service centers across India with no co-pay or additional service fees

Pan-India Pickup & Drop

Free pickup and drop service across 350+ cities covering 14,000+ pin codes

Quick Turnaround

72-hour repair commitment with 15-day repair or replace guarantee

Onsite Service

Dedicated onsite service for MacBooks and laptops at your office location

Customer Service Portal

Unified dashboard for service requests, coverage, reports, and asset segmentation

Customizable Protection Plans

Tailor-made solutions to meet your specific enterprise requirements

Coverage & Service Options

Laptops Coverage

Up to 4 Years

Phones/Tablets

Up to 3 Years

Onsite Service

MacBook & Laptops

Repair Timeline

72 Hours

Service Centers

550+ Authorized

International Coverage

Yes

Protection & Claims

Physical Damage

Covered

Liquid Damage

Covered

Theft Protection

Available

Warranty Claims

Unlimited

Damage Claims

8% to Unlimited

Battery/Accessories

Optional

Costs & Benefits

Service Fee/Co-Pay

₹0

Pickup & Drop

Free

Replacement

15 Days Max

Warranty Extension

Available

Coverage Area

350+ Cities

Pin Codes Covered

14,000+

Why Businesses Choose Us

15+ Years of Experience

2.5+ Crore Satisfied Customers

70+ NPS Score

ISO 27001 Compliant Processes

Customer Service Portal: Complete Visibility & Control

A secure, web-based portal that gives IT teams complete visibility and control across warranty, ADP, and service workflows.

Visibility

Track repair & claim status in real time
See coverage, contracts & audit trails
Asset views by department / site / region

Control

Log & manage service requests centrally
Define approvers and next actions with ETAs
Role-based access for IT & finance

Insights

Monthly performance & SLA reports
Download job sheets & technician notes
Cost and downtime analytics