Plans and Services for your Laptop
Why Choose Onsitego’s Laptop Repair Service?
Qualified Engineers
In-house engineers with 10+ years of experience
High-Quality Laptop Repairs
90-day warranty on spare parts & 30-day warranty on service
Service Expertise
Trusted by 80 Lakh+ Customers
Read Customer Reviews
For Laptop Servicing & Repairs
Here's what our customers say about us.
Onsitego
Kishore B
" Appreciate the fact that you could help me repair the laptop during the lockdown. I needed it back in working condition as soon as possible. Thank you for understanding my concern and bringing my laptop back to life. It is working perfectly fine now "
Onsitego
Laxmi Rao
" My overall experience with Onsitego has been good. My laptop keyboard was not working but after getting it repaired I have not faced any problem. I am fully satisfied with the repair done. Raising a service request was easy and availing of your service was hassle-free. "
Onsitego
Hitesh Sharma
" Very nice product. Assistance is good and the service is very fast. "
Onsitego
Aman Aggarwal
" Very good product service and I am so very happy with Onsitego "
Common Laptop Problems & Their Solutions
Your laptop is a critical part of your everyday life. But what happens when laptop problems come in the way of work or entertainment? Whether you're experiencing issues such as the laptop not powering on, or the very frustrating but common laptop hang issue, don't panic. We'll outline the most common laptop problems and their solutions. And whether you're dealing with issues like laptop screen flickering or laptop battery repair, we will discuss when to seek professional laptop repairs & when easy DIY fixes are possible.
Laptop Hang Issue
- This is a very common problem so first, let’s understand why your laptop is running very slow. The laptop slow issue crops up when there are too many files and programs saved on your system. To fix this problem, free up some space by deleting temporary documents or keeping your desktop organized with the help of an organizational tool like folders; also make sure to remove any programs that aren't being regularly used. Another thing that you can do to mitigate the laptop hang issue is to transfer old data to an external hard drive....
Frequently Asked Questions
What laptop repair services do your offer?
We offer two types of laptop repair services - laptop repair service at home and remote support. If your laptop has malfunctioned and needs urgent repair, you can book our laptop service on our website and we will either resolve the issue remotely or send an expert engineer home for laptop repairs.
If I need an engineer for repairs on the same day, can you send someone over?
We shall try our best to offer our laptop repair services at the earliest. However, sending an engineer on the same day will depend on the availability of the engineer.
What are the total charges for the laptop repairs?
You will be charged once when you book an online laptop repair request from the Onsitego website. These charges include both service charges & labour charges. You do not get charged again unless there are any spare parts replaced while servicing laptop. In such cases, we will send you an online payment link where you can pay for the spare parts after the service is completed.
Do I have to pay your engineer for the laptop repair service at home?
You only need to pay once at the time of booking the laptop service on the Onsitego website. You do not have to pay the engineer any fee, as the plan amount includes service charges. However, the cost of spare parts is not covered in the laptop repair service. You need to pay separately, in case a part needs to be repaired or replaced. We will send you an online payment link where you can pay for the spare parts after the service is completed.
What if I am still facing an issue and not satisfied with the laptop repair done by your engineer?
We only work with skilled engineers who are experts at servicing laptops but in case you are not satisfied with the repairs, we will schedule another engineer visit to repair your laptop, at no extra cost.
Is there any warranty provided on the repairs done by Onsitego?
Yes, you get 30 day warranty on repairs.
Is there any warranty provided on spare parts replaced by Onsitego?
Yes, you get 90 day warranty on any spare part provided by Onsitego.
I want to fix my laptop urgently. How do I find a laptop repair center near me?
If you are based out of Mumbai, Delhi NCR, Bangalore, Hyderabad or Pune, you can avail of Onsitego's reliable online laptop repair service. If you don't live in these metro cities, we suggest you contact your laptop brand such as the dell service center or HP service center. If that is not possible, you can search for 'laptop repair center near me' or 'laptop service center near me' or 'laptop home service' on your choice of search engine. Do check user reviews and opinions before booking an laptop servicing request.
Which AMC plan can I buy for my laptop?
Laptop Basic Care can be bought for laptops less than 10 years old, including for the ones under manufacturing warranty. Laptop Total Care can be bought for new laptops only. The plan has to be purchased on the same day as the laptop. Laptop Total Care cannot be purchased for refurbished laptops. Both Laptop Basic Care & Laptop Total Care support most major brands of laptops however, certain models of specific brands may not be supported.
Does Onsitego Laptop Basic Care cover spare parts cost?
Onsitego Laptop Basic Care provides complete breakdown coverage for your laptop, under which labour, service charges are covered. If replacement of parts is needed for laptop repairs, it will be charged separately.
How many times can a service be availed under the Laptop Total Care?
There is no limit on the number of laptop repairing service requests you can raise against the Laptop Total care plan. We will keep repairing the device till the total costs of all repairs do not exceed the maximum liability under the plan, as defined above.
How will I get McAfee Internet Security Software installed on my laptop?
Once the purchase is successful, an antivirus key with a step-by-step installation video will be mailed to the customer's valid email address. For any further assistance on antivirus installation, you can chat with us, write to us at help@onsite.co.in or call us at 99205 99206 (9:30 am - 7:30 pm from Monday to Saturday | 9:30 am to 6:30 pm on Sunday).
Do you offer laptop services for Dell laptops?
Onsitego offers laptop repair services for almost all laptop brands, including Dell. You can save the hassle of going to the Dell service center by scheduling a laptop home repair visit instead from Onsitego. If you opt for the Laptop Total Care AMC plan, we’ll pick up your laptop and drop it off at the dell service center even if your laptop is under brand warranty.
I want to fix my HP laptop. Do you offer laptop home service?
Yes, we offer laptop home service for HP laptops and for most of the major laptop brands in India including Apple laptop repair. If you want to save the hassle of going to the HP service center, you can schedule a laptop repair service at home. We can take care of specific issues like HP laptop keyboard replacement or hp laptop hinges repair. If you need tech support for your HP laptop, you can also opt for our Laptop Basic Care AMC plan that comes with unlimited repairs and tech support along with complimentary Internet Security.
My Asus laptop is out of warranty. Can you fix it?
Yes, we can certainly fix your Asus laptop. Schedule a laptop repair service request with us & we’ll take it from there. If the device is not protected by the brand warranty, the Asus service center may not be able to help you. Our Laptop Basic Care AMC, covers all the issues that the Asus service center can help you with. You’ll get unlimited repairs and tech support along with free McAfee Internet Security.
Does Onsitego offer trusted laptop repairs?
You can be absolutely sure of the quality of our laptop repairs. Unlike the local nearby laptop repair shops, we use good-quality spare parts while servicing laptops as cheap inferior parts can damage your device. Often when you need help with your laptop, you search for ‘laptop repair center near me’ or ‘laptop mechanic near me’ online. You should be careful about who you choose for repairing your laptop because you may be dealing with inexperienced freelancers. Onsitego’s in-house service engineers are on the other hand well-experienced. And if you’re not happy with your repair, we will schedule another visit at no extra cost to you.
How is Onsitego different from other laptop service providers like urban company laptop repair, cashify laptop repair & yaantra laptop repair?
Onsitego’s service engineers are based in-house and well experienced. Therefore your service experience will always be consistently excellent with Onsitego. We also offer a 30-day warranty on service & 90-day warranty on spare-parts on our repairs and the spare parts we use. Onsitego also offers a unique AMC plan called Laptop Basic Care that offers unlimited repairs as well as tech support for software issues and system setup. The plan also comes with McAfee antivirus so all your laptop needs are completely taken care of.
Laptop AMC and Services Coverage Details
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