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Extended Warranty

  • Extends your manufacturer's warranty
  • Covers Malfunctions & Breakdowns
  • 'No Questions asked' repair policy
  • Free Pick & Drop, Completely Paperless process
Explore Services

Screen Protection

  • Broken, Cracked, Shattered Screens Covered
  • 'No Questions asked' repair policy
  • Repair or Replacement guaranteed
  • Free Pick & Drop, Completely Paperless process
Explore Services

Spills and Drops / Damage Protection

  • Any Physical and Liquid damage covered
  • 'No Questions asked' repair policy
  • Repair or Replacement guaranteed
  • Free Pick & Drop, Completely Paperless process
Explore Services

How Does It Work?

Book a Service

Raise a service request here or call us at 1800 220 506.

Repair And Maintenance

Get doorstep pick-up of your device or at-home service by a qualified engineer.

Enjoy Your Device

Use it like it’s a new one

Why Choose Onsitego?

No Questions Asked

We accept 99.4% of all service requests raised. No questions

High Quality Repairs

Be sure to get top-class repair & services from our qualified engineers.

Zero Paperwork

No forms, no invoices, no paperwork to be filled

Replacement Guarantee

We repair your device within the promised time or replace it

Free Pick & Drop

We provide doorstep pick-up & drop. 100% convenience, 0% hassle.

At-home Service

Get tension-free repairs for your large appliances at home by a qualified engineer

Frequently Asked Questions

Onsitego Extended Warranty replicates the warranty provided by your manufacturer for a period of up to 1 year beyond what the manufacturer provides. The plan covers all malfunctions and manufacturing defects in the device or appliance. Extended Warranty is applicable for 1 additional year after the expiry of the manufacturer’s warranty. However, the sum of the manufacturer’s warranty and extended warranty should not exceed 5 years. You can buy Extended Warranty till up to 9 months after purchasing a device or appliance.
Onsitego Screen Protection plan protects your device's screen and display from any kind of physical or liquid damage. The plan can be bought only on the same day as the day of your device purchase. It is valid for 1 year, and starts from the date of purchase of the plan and is valid till 12 months, calculated from the date of purchase of the device as mentioned on the invoice.
Onsitego Spills & Drops Protection plan protects your device from any kind of physical or liquid damage. The plan can be bought only on the same day as the day of your device purchase. It is valid for 1 year, and starts from the date of purchase of the plan and is valid till 12 months calculated from the date of purchase of the device as mentioned on the invoice.
No, raising a repair request during the Extended Warranty is completely free. All the costs are covered as part of the plan.
Yes, There is a Copayment which needs to be paid at the time of raising Service Request. Copayment amount to be paid is Rs. 399 or 3% of device price(whichever is higher) which has to be paid at the time of availing the service.
Yes, There is a Copayment which needs to be paid at the time of raising Service Request. Copayment amount to be paid is Rs. 599 or 5% of device price (whichever is higher) which has to be paid at the time of availing the service.
Damage Protection plan for a 25k tablet starts from only Rs. 2,999. While a tablet is the first device that can fall down easily from your hands. Or one could spill water as easily on it causing damage, and costing upwards of Rs. 7,000 in an instant. It always makes financial sense to opt for damage protection plan
NOW! Do not delay it. Purchase damage protection on the same day of your device purchase. An extended warranty is more flexible, in that it can be purchased within 9 months of your device purchase. It costs a lot to delay these things, buy them now !
A humbling majority of tablets break down on their own over 3-4 years. Most of the tablets are subjected to accidents and negligence by the owners. A simple screen crack will cost about 10k to be replaced. Data suggests that on an average about 14k is spent over a tablet within 4 years. Why not pay just a small fraction of it, and be happy !
Our damage protection plan starts from Day 1, when you have made the payment for the plan. Our Warranty plans start on the day after the manufacturer's warranty expires. If the brand warranty expires on 20 May 2016, our warranty starts on 21 May 2016, such that your tablet is always covered.
Call us @ 1800220506 and share what's wrong with the tablet. We will raise a request, get the tablet picked up, repaired and delivered to you !
We cover tablets which have been purchased only in India. We will cover such tablets if they go bust in any part of the world! A few features like pick and drop may not be available in such cases. You will need to get the tablets repaired, and we will reimburse you. Rest assured they are covered.
While we will be sorry to see you cancel the plan, we can certainly refund the plan within 30 days, provided you have not already filed a Service Request.
Once charged, your tablet can work for a good 5 - 6 hours at a stretch. But if you leave the apps open, the battery can drain quickly. To save battery, ensure that the backlight is dim, as it consumes maximum power. Also keep your tablet's battery saver mode on, so that the settings change every time the battery drops.
You will need to clean your device by deleting unwanted apps or adding a microSD card to the device to increase the amount of storage. Clean out your music and videos saved on your tablet as well. Instead use Dropbox to store all your files
If the screen has totally cracked, fixing it can be really expensive. But if your tablet is already covered under the Onsitego Spills & Drops Protection Plan, you can get the device fixed free of cost. If not, you will need to visit the brand's service center for repair. We do not recommend getting it fixed from a local technician. The advantage of sticking with your device manufacturer is that the part used will be genuine.Read More
If the device cannot be repaired due to unavailability of spare parts, Onsitego will provide you with a new or refurbished
We understand that if the touchscreen is not responsive, there is nothing you can do on the tablet. Getting this issue fixed can be expensive but there are a couple of things you could try before visiting the service center for repairs. Touchscreens are sensitive to any dust or dirt, so clean the screen before troubleshooting the problem.