Plans and Services for your Water Purifier
Repure Kit
Best in class water purifier filters and membranes to ensure clean and healthy water
RO REPURE KIT
Contains a Dupont FilmTec RO Membrane - World’s most trusted RO membrane, imported from the USA along with Sediment Filter, Pre-Carbon Filter & Post-Carbon Filter
UV REPURE KIT
Contains Sediment Filter & Pre-Carbon Filter
Why Choose Onsitego UV & RO Service and Repair?
Qualified Engineers
In-house Water Purifier Engineers with 10+ years of experience
High-Quality Water Purifier Repairs
High-Quality Consumables, 90-day warranty on spare parts & 30-day warranty on service
Service Expertise
Trusted by 80 Lakh+ Customers
Read Customer Reviews
For Water Purifier Servicing & Repairs
Here's what our customers say about us.
Onsitego
Dipen Maru
" One of the best experiences I have had with an after-sales services company. Your engineer was well-equipped and came prepared with the sanitizer, gloves and face mask at the time of visit. I would happily rate your services 9/10 "
Onsitego
Sandhya S
" Quick, genuine and quality doorstep service offered at the best price. "
Onsitego
Meghna Arora
" Impressed with the kind of assistance your team provided. It was worth the money I paid! Overall, I am happy with the quality of service. "
Onsitego
Gurpreet Singh
" Complete value for money and professional service provided. It was easy to book a service and avail it. Thank you for sending a good experienced engineer. He followed safety protocols, which is a good thing. "
Experiencing These Water Purifier Problem? Find Out the Cause & How to Fix Them
In cities across India, water purifiers have become a necessity in every home. Water purifiers make sure your drinking water is clean and safe for you and your family. Water purifier servicing is important so that you can continue to use the purest water without facing any issues or problems related to your machine. Failing to maintain a regular RO service schedule can lead to these common problems mentioned below.
Smell Or Taste of Water Is Off
- Weird-smelling water or water that doesn’t quite taste right is one of the common problems associated with purifiers. If you've been away from home for a few weeks, simply emptying and refilling the tank may solve the issue. If that doesn't work though, it could mean that bacteria or other bio-contaminants have made their way into your purifier's filtration stages or in-built storage tank....
Frequently Asked Questions
How do I book Onsitego’s water purifier servicing?
You can book an RO repair or water purifier servicing appointment by visiting our website www.onsitego.com. All you need to do is enter your personal and device details, the issue you are facing, a suitable date and time slot for the engineer visit, and make the payment online. Once this is done, we will schedule a water purifier engineer to visit your place for water purifier servicing, at your convenience.
What services do you offer for Water Purifiers?
We offer water purifier repairs and maintenance as well as UV & RO installation, and uninstallation services for all the top brands of RO purifiers and UV water purifiers.
Are the water purifier services available for old water purifiers?
The water purifier services can be purchased for any UV or RO water purifier, regardless of the brand or how long you have been using it.
What happens in a water purifier servicing visit?
The water purifier servicing includes cleaning of filters, outer body, and purifier’s internal tank. In the case of RO servicing, the RO filter and RO membrane can also be replaced but at an extra cost. Similarly, our water purifier service engineers can advise you if your UV water purifier’s UV lamp needs to be replaced.
Do you offer spare parts while working on RO Repairs?
While we are happy to provide you with RO repair and servicing, the price of spare parts that require replacement is not included in the service charge.
Is there any warranty provided on the repairs done by Onsitego?
Yes, you get 30 day warranty on repairs.
Is there any warranty provided on spare parts replaced by Onsitego?
Yes, you get 90 day warranty on any spare part provided by Onsitego.
Is the price of consumables (filters and membranes) included in the service?
The replacement of consumables is not included in the maintenance service. You can get the filters and membrane from us by paying an additional amount. Onsitego’s comprehensive water purifier AMC (Annual Maintenance Contract) does include replacement of consumables, one servicing visit, and unlimited breakdown support for a year.
Do I have to pay your engineer for the RO repair?
You only need to pay once at the time of booking the water purifier service on the Onsitego website. You do not have to pay the engineer any fee, as the plan amount includes service charges. However, the cost of spare parts is not covered in the service. You are required to pay for that separately.
What if I am dissatisfied with the water purifier repair done?
We strive to provide top-quality service every time. But if our service engineer is not able to resolve your RO repair issue in the first visit, we will schedule another visit at no extra cost to you.
Do you offer RO and Water Purifier services for all brands?
We offer RO and UV water purifier services for all the leading water purifier brands in India. You can book an Aquaguard Service or Kent RO Service from our website. We also provide services for other brands like Aquafresh, AO Smith, Bajaj, Blue Star, Livpure, Voltas, and Alfaa.
My RO is still under brand warranty. Should I reach out to Onsitego or the brand for water purifier servicing?
If your RO is new and still covered by the brand warranty, you should contact the brand directly for UV or RO servicing. For instance, if you own an Aquaguard water purifier, you can contact the brand for Aquaguard service and repair. You can reach out to Onsitego once the brand warranty expires. You can purchase a water purifier AMC or RO repairs & servicing.
Why should I buy Onsitego Water Purifier AMC (Annual Maintenance Contract)?
The filters and membrane of a water purifier get consumed with usage. Regular servicing and replacement of these components are necessary to get pure and healthy drinking water. Our water purifier AMC plan takes care of these requirements and minimizes the chances of a water purifier breaking down. It also covers all costs related to any repair by our trained technicians.
Does Onsitego’s water purifier AMC cover all brands and models?
Onsitego’s water purifier AMC supports most leading brands of water purifiers. However, certain brands like LG, Havells, Whirlpool and MI are currently not covered.
I want to buy the comprehensive AMC. Can I get it for my water purifier that has been in use for 5 years?
Yes, you can purchase the comprehensive water purifier AMC. It can be bought for water purifiers less than 10 years old.
If I change my mind and want to cancel the AMC, can I get a refund?
We can certainly refund the plan amount within 15 days of purchase, provided you have not already filed a service request or availed of any service under Onsitego’s AMC.
Will my brand warranty be void if I take water purifier service from Onsitego?
During your water purifier’s standard warranty period, you can take water purifier servicing from the brand. After the brand warranty expires, you can buy the water purifier services from Onsitego.
How is Onsitego different from other companies like Urban Company service and others?
Urban Company and other similar brands use freelance service engineers, which may result in an inconsistent experience. In comparison, we have a large team of in-house service engineers with 10+ years of experience and Onsitego has serviced more than 2.3 lakh water purifiers. We also use the best-in-class replacement filters and RO membrane.
Does Onsitego provide trusted UV and RO repairs & servicing?
You can rely on Onsitego to offer top-quality RO repairs and servicing. We work with highly qualified, in-house service engineers who have 10+ years of experience. Onsitego also uses high-quality and genuine spare parts. For RO service, Onsitego uses its Repure RO filter kit that has DuPont's FilmTech RO membrane, considered the best in the world.
Are the RO filters and RO membranes provided by Onsitego genuine?
Onsitego provides RO filters that are compatible with all the major RO water purifier brands in India. We source Dupont FilmTec RO Membrane from the US for our Repure RO filter kit. These membranes are considered the best in water purification and are used by major brands across the globe. We source the highest-quality consumables so that you don't have to worry about the quality of your drinking water.
Do you offer Aquaguard service and repair?
Yes. Onsitego's highly-trained engineers can service and repair Aquaguard UV and RO water purifiers. You can book a visit from our technicians for Aquaguard service without a second thought. Moreover, you can also take advantage of our water purifier service and repair for other brands including AO Smith, Aquafresh, Bajaj, Blue Star, Kent, Livpure, Voltas, and Alfaa.
Is the Onsitego filter replacement kit ideal for Aquaguard service?
Our filter replacement kits are compatible with many of the top water purifier brands. But, our service engineers first inspect your water purifier model and then recommend the right filter and membrane replacement.
How do I find a trusted water purifier service near me?
If you are based out of Delhi, Mumbai, Bangalore, Hyderabad, Pune or Chennai, you can avail of Onsitego's reliable water purifier servicing and repairs. If you don't live in any of these metro cities, we suggest you contact your water purifier's brand. If that is not possible, you can search for 'RO water purifier service near me' or 'RO service near me' or 'RO repair service near me' on your choice of search engine. Do check user reviews and opinions before booking an AC service request.
Water Purifier AMC and Services Coverage Details
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