The Samsung Galaxy Watch 4 launched last year in August. While it featured Wear OS 3 support, Google Assistant was still nowhere to be seen. Google finally started rolling out the feature last week. However, it has been plagued with issues such as battery drain and detection inaccuracy. Now, complaints have been pouring in about the Galaxy Watch 4 getting disconnected from their paired phones after installing Google Assistant.
Frustrated Watch 4 users took to Reddit to air their grievances. After receiving the Google Assistant update, one user said, “My phone no longer has my watch listed as a device in the Wear app. If I try to click add, it asks me to pair it like it is pairing to a new phone, and asks me to wipe my watch”. The Redditor adds that they tried restarting both devices and updating apps, to no avail.
Many users echoed these problems, and some said that they had to do a hard reset on their smartwatches to fix the issue. However, this presents a problem to those who don’t have a backup, as all their health tracking data and settings will get wiped off.
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One user observed that installing the Google Assistant app slowed down their Galaxy Watch 4. While rebooting the watch appeared to have worked for a short while, it slowed down over time. Uninstalling the Google Assistant app from the Watch 4 got their device back to normal.
Google Assistant on Wear OS and Android Wear watches have had a host of issues in the past. Now, users of the Galaxy Watch 4 and Watch 4 Classic also have to deal with bugs. It’s advisable to take a regular backup of your data, so that you can load your health stats on your watch if you have to reset it. Since neither Google nor Samsung have released a statement regarding the bugs, Watch 4 owners will have to deal with pairing issues until a fix rolls out.